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Madrid launches an ambitious plan to revitalise its hospitality sector in the face of new challenges

Madrid presents an ambitious strategic plan to revitalise its hospitality sector in light of contemporary challenges.

Rodrigo PeláezRodrigo Peláez· · 2 min read

A new horizon for Madrid's hospitality sector

The hospitality sector in Madrid is at a crucial moment, facing significant challenges such as absenteeism and the need for generational change. To address these issues, Hostelería Madrid has presented its Strategic Plan 2026-2029, which aims to strengthen the sector's competitiveness through three fundamental pillars: sustainability, training, and entrepreneurship.

The plan was revealed by the president of Hostelería Madrid, José Antonio Aparicio, along with the director of Development, Patricia Mota. This document not only establishes a clear direction for the coming years but also reinforces the organisation's role as an intermediary between hospitality professionals, public administrations, and society at large.

One of the most notable aspects of the plan is its focus on sustainability. The hospitality sector seeks to adapt to emerging regulations and respond to urban transformations through innovations that promote responsible practices. Additionally, significant resources will be allocated to boost digitalisation among small and medium-sized enterprises (SMEs) in the sector.

Engracia Hidalgo, the delegate for Economy at the Madrid City Council, announced an investment of over 95 million euros in 25 specific projects over the next two years. This comprehensive strategy is designed to strengthen both SMEs and self-employed individuals within the hospitality sector. Professionalising talent and promoting entrepreneurship are central themes of this initiative.

Aside from financial support, the City Council offers direct aid that can reach up to 10,000 euros, thus facilitating the transfer of viable businesses. Training also plays a crucial role; initiatives such as the Municipal School of Hospitality and Food of Santa Eugenia, which provides 8,000 hours of certified training annually, are clear examples of the commitment to generational change.

Under this new strategic framework, Madrid positions itself not only as an attractive tourist destination but also as an international reference in gastronomy. Deputy Minister Luis Martín Izquierdo highlighted how this industry has become an essential pillar for projecting the city to the world.

As of today, the hospitality sector represents approximately 20.4% of the gross sector value in Madrid, with more than 27,538 operational establishments. This sector is not only vital for the local economy but also supports around 155,256 jobs.

Rodrigo Peláez

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Rodrigo Peláez