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Madrid modernises bus shelters with interactive touch screens

Madrid will install interactive touch screens in ten municipalities to improve public service.

Rodrigo PeláezRodrigo Peláez· · 3 min read

The Community of Madrid will install touch screens in ten municipalities to enhance the travel experience. This initiative aims to facilitate access to public transport information.

Starting this month, users of intercity transport in Madrid will enjoy a new tool that will transform their experience at bus stops. The Community of Madrid has announced the installation of touch screens equipped with interactive maps at the bus shelters managed by the Regional Transport Consortium (CRTM). This technological advancement will allow travellers to consult data about the transport network, locate stops, and easily access updated maps.

In this first phase, a total of ten interactive screens will be installed in locations such as Alcobendas, Boadilla del Monte, Getafe, Móstoles, Rivas-Vaciamadrid, San Sebastián de los Reyes, Majadahonda, Torrejón de Ardoz, Colmenar Viejo, and Alcorcón. According to the statement issued by the regional government on Friday, August 14, this initiative primarily aims to improve the information available to users, as well as to strengthen connectivity and make waiting at stops more comfortable.

In addition to access to updated information on schedules and routes, these screens have been designed following universal accessibility criteria, meaning they can also be used by people with reduced mobility. This is a significant step towards a more inclusive and user-friendly system for all citizens.

The modernisation does not stop there; the project includes other significant improvements at the bus shelters. Lighting systems powered by solar panels will be installed, which will not only enhance visibility during night hours but also contribute to a more sustainable and eco-friendly use of urban space. Additionally, digital advertising supports will be incorporated to provide useful content for users while they wait for their buses.

A notable innovation within the project is the pilot for implementing heated benches, which will be tested in some municipalities located in the Sierra de Madrid. This measure aims to increase comfort during winter waits and further enhance the overall user experience.

The strategy behind these initiatives reflects the regional government's commitment to incorporating new technologies into urban furniture, thus optimising the daily experience of those who use public transport. Compared to other European cities where similar solutions have been implemented for years, Madrid is making necessary progress towards modernisation to meet current demands.

Citizens can expect to see these changes progressively implemented over the coming months. For those interested in using these new technological services or simply wanting to learn more about how they work, it is recommended to visit the official CRTM pages or consult directly at the stations where these innovations will be available.

Rodrigo Peláez

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Rodrigo Peláez