Ten touch screens will be installed in various locations to improve public transport information. Alcobendas already has one, while others will follow in municipalities such as Getafe and Móstoles.
Ten new interactive screens will become part of the urban furniture of the Community of Madrid, specifically at the bus shelters managed by the Regional Transport Consortium (CRTM). This project aims to provide users with access to updated information about the public transport network, including interactive maps that will help locate stops and consult plans. The first screen is already operational in Alcobendas, while the others will be installed in locations such as Alcorcón, Boadilla del Monte, Colmenar Viejo, Getafe, Majadahonda, Móstoles, Rivas-Vaciamadrid, San Sebastián de los Reyes, and Torrejón de Ardoz.
The initiative is part of a broader effort by the regional government to digitalise urban furniture and enhance user experience. Last year, the CRTM also implemented 19 new wifi connection points at the bus shelters, raising the total to 29 spaces with this service distributed across 13 municipalities. This connectivity is essential for travellers who rely on public transport.
In addition to the interactive screens and free wifi, dynamic information panels have been installed that allow real-time updates on estimated waiting times for buses. Currently, these systems are available at 555 stops spread across 133 municipalities, representing a significant advancement towards a more efficient and accessible system.
The plan also includes improvements related to accessibility and comfort for all users. The new installations are designed under universal accessibility criteria and incorporate specific functionalities for people with reduced mobility. Among these measures are lighting systems powered by solar panels and digital mupis that provide useful information for travellers.
In an additional effort to enhance the experience during the cold months, pilot projects have been carried out such as the installation of heated benches in several municipalities located in the Sierra of Madrid. These innovations aim to make outdoor waits more pleasant during winter.
During 2025, 393 new bus shelters and 551 signposts were also installed. Part of these installations incorporates ‘NaviLens’ technology, which uses QR codes visible from mobile devices to provide information about transport to visually impaired individuals. This type of technology is essential to ensure greater inclusion within the public system.
With all these technological and physical improvements implemented by the CRTM, Madrid is moving towards a more modern and inclusive model in its public transport network. Citizens can expect to see significant changes not only in technological terms but also in comfort when using the stops during their daily commutes.
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