The new Care Coordination Unit at Móstoles University Hospital aims to enhance care for chronic patients. This advancement responds to the increasing number of cases requiring a more personalised and efficient approach.
Móstoles University Hospital has recently inaugurated the Care Coordination Unit (UCC), an initiative aimed at optimising care for patients with complex care needs. This new structure, driven by the Nursing Management of the centre, aims to centralise the patient's needs in the care process, thereby improving the quality and safety of the care provided. The creation of this unit is a direct response to the growing number of patients requiring more thorough and coordinated follow-up. According to recent data, it is estimated that 30% of hospital admissions are attributable to complications in chronic patients, highlighting the importance of this new care model. Among the main functions that the UCC will perform are strengthening communication between different areas of the hospital, such as emergency and outpatient consultations, as well as with primary health care centres. This will allow not only for more individualised care but also a significant reduction in avoidable readmissions. The team in charge consists of five nurses specialised in different areas: quality of care, continuity of care, and management of complex cases, among others. Each professional brings their experience to address the diverse needs presented by these patients. General coordination is overseen by Santiago Palomo Fernández, who supervises care processes and prevents occupational risks within the hospital. With this new unit, Móstoles University Hospital not only reinforces its commitment to patient care but also promotes the continuous professional development of the healthcare staff involved. This comprehensive approach is essential to ensure more efficient and patient-centred healthcare, especially in a context where chronic diseases are increasingly prevalent.
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